At OutdoorFurnish, we understand that your excitement begins the moment you order your perfect outdoor furniture. That’s why we’ve designed a delivery process that’s as reliable and customer-focused as our products. Whether you’re creating a cozy balcony retreat or furnishing an expansive backyard, we ensure your pieces arrive safely and promptly.
Our Delivery Promise
We’re committed to getting your outdoor furniture to you efficiently while maintaining the highest standards of care. All orders are processed within 1-2 business days, after which your items begin their journey to your doorstep.
Shipping Options Tailored to Your Needs
Standard Shipping ($12.95)
For those who want their outdoor furniture a bit faster, our standard shipping option delivers via trusted carriers DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment.
Free Shipping (Orders $50+)
We’re pleased to offer free shipping on all orders over $50 via EMS. This economical option delivers your outdoor furniture within 15-25 business days after shipment. It’s our way of helping you create your dream outdoor space while keeping costs manageable.
Global Reach with Careful Considerations
While we proudly serve customers worldwide, we currently cannot ship to certain Asian countries and remote regions due to logistical constraints. Our Chicago-based team carefully packages each item to ensure it arrives in perfect condition, no matter the distance.
Easy Returns Within 15 Days
We stand behind the quality of our outdoor furniture. If for any reason you’re not completely satisfied, you may return your purchase within 15 days of receipt. Please contact our customer service team at [email protected] to initiate the process.
Pro Tip for Urban Dwellers
If you’re furnishing a small space like a balcony or city patio, consider ordering our space-saving pieces like folding chairs or bistro sets first. Their compact size often means faster delivery and easier assembly in urban environments.
Ready to Transform Your Outdoor Space?
Now that you understand our delivery process, why not browse our collections of weather-resistant, style-conscious outdoor furniture? From durable Adirondack chairs to complete outdoor dining sets, we make it easy to create your perfect outdoor living area.
Have questions about delivery to your specific location? Our Chicago-based customer service team is always happy to help at [email protected] or by contacting us at our headquarters: 729 Kembery Drive, Chicago, US 60605.