At OutdoorFurnish (“Crosley Shop”), we value your trust as you shop for premium outdoor furniture including Adirondack chairs, all-weather wicker patio sets, and fire pit collections. This Privacy Policy explains how we collect, use, and protect your personal information when you visit outdoorfurnish.com.

1. Information We Collect

To provide seamless service for our global customers (excluding certain Asian countries and remote regions), we collect:

  • Order Information: Name, shipping address (729 Kembery Drive, Chicago, US 60605 for returns), email ([email protected] for support), and payment details processed through Visa, MasterCard, JCB, or PayPal
  • Browsing Data: Pages viewed, products searched (e.g., outdoor sectionals or space-saving furniture), and menu navigation patterns
  • Technical Information: IP address, browser type, and device characteristics to optimize our furniture display

2. How We Use Your Information

Your data helps us create the effortless shopping experience our premium outdoor furniture deserves:

  • Process transactions for weather-resistant furniture with SSL encryption
  • Ship orders within 1-2 business days from our Chicago warehouse
  • Provide personalized recommendations for outdoor dining sets or hammocks
  • Improve our product offerings like all-weather wicker collections
  • Communicate order confirmations and delivery updates

3. Data Sharing & Disclosure

We maintain the discretion expected of a premium outdoor furnishings retailer:

  • Service Providers: Share only necessary information with logistics partners for delivering your patio furniture globally
  • Legal Compliance: Disclose information if required by law, maintaining our PCI-compliant standards
  • Business Transfers: In case of merger or acquisition, customer data would be transferred under confidentiality agreements

We never sell customer data to third-party marketers.

4. Data Storage & Security

Your outdoor oasis deserves protection equal to our 256-bit encryption:

  • Payment details are processed through secure gateways without full storage on our servers
  • Order information is retained as needed for warranty purposes on durable outdoor furniture
  • Regular security audits ensure protection matching our premium product standards

5. Your Rights

As a discerning customer of high-end outdoor furnishings, you have the right to:

  • Access personal data we maintain
  • Request correction of inaccurate information (e.g., delivery address for your sectional sofa)
  • Delete data not required for legal or operational needs
  • Opt-out of marketing communications while retaining order updates

Submit requests to [email protected] with “Privacy Request” in the subject line.

6. Cookies & Tracking Technologies

Like the cushions on our outdoor sofas, we use cookies for your comfort:

  • Essential Cookies: Maintain your shopping cart of patio furniture across sessions
  • Analytics Cookies: Understand how customers navigate between Adirondack chairs and fire pit sets
  • Preference Cookies: Remember your currency selection for international orders

Manage preferences through your browser settings while noting some features may not function optimally.

7. International Data Transfers

As we ship globally (with noted exceptions), data may be transferred internationally with appropriate safeguards matching our product quality standards.

8. Policy Updates

We’ll notify you of significant changes to this policy, just as we’d inform you of new outdoor furniture collections.

Contact Us

For privacy questions regarding your outdoor furniture purchases:

Email: [email protected]
Mail: Attn: Privacy Officer
729 Kembery Drive
Chicago, IL 60605 USA

Thank you for choosing OutdoorFurnish for your outdoor living needs.